Payroll Command Centre window missing from menu

Contributing User OCP
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Payroll Command Centre window missing from menu

I have a company/data file that was created some time ago.  Had no employees initially but would like to set some up now, however, the file does not have a Payroll Command Centre???, I have looked everywhere and cannot see where to 'activate' the function etc.  Does this mean we need to start a fresh data file?  Any info much appreciated.

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MYOB Moderator Steven_M
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MYOB Moderator
New Zealand
MYOB Moderator

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Re: Payroll Command Centre window missing from menu

Hi @OCP 

 

When you install AccountRight 2019 it installs all product levels (Basics, Standard, Plus and Premier). The company file determines what product level the file should open in. 

If you are entitled to a higher level of the product and you are not seeing the functions i.e. your serial number is licenced to use Plus but you don't have a Payroll module you want to go to Help>>Change Product. This will allow you to select the desired product level and confirm the file.


Once that confirmation has occurred you would have the desired product level modules i.e. Payroll.


Do let us know how you get on and if you require further assistance.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Contributing User OCP
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Re: Payroll Command Centre window missing from menu

Thanks so much Steven.

Worked a treat!

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