Partner Zone

Payroll Reporting Centre is not working

This thread is now closed to new comments.
Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please start a new post.
Speld
Experienced Cover User
35 Posts
Experienced Cover User
Australia
Experienced Cover User

35Posts

25Kudos

0Solutions

Solved: Go to Solution

Payroll Reporting Centre is not working

The Payroll Reporting Centre is not working for me. I get this message 

Myob error.png

 

 

 

 

 

 

 

 

 

 

 

When will it be available again?

 

It's a pretty important time of year, and I have tasks that I need to get done.

 

Thanks,

24 REPLIES 24
Jenny-Penny
Trusted Cover User
69 Posts
Trusted Cover User
Australia
Trusted Cover User

69Posts

20Kudos

3Solutions

Re: Payroll Reporting Centre is not working

I've tried 3 different clients files and the same thing is happening on all of them.

 

Jenny

 

 

 

Speld
Experienced Cover User
35 Posts
Experienced Cover User
Australia
Experienced Cover User

35Posts

25Kudos

0Solutions

Re: Payroll Reporting Centre is not working

Its pretty frustrating and I can't find any post from MYOB to say that there is a problem or is it undgoing maintenance... It would just be handy to know when that function is down so you can plan your EOY tasks accordingly. 

 

Smiley Sad

Autobook
Contributing Cover User
5 Posts
Contributing Cover User
Australia
Contributing Cover User

5Posts

4Kudos

0Solutions

Re: Payroll Reporting Centre is not working

I am having the exact same issue.  Given the importance of today being the start of a new financial year I hope that MYOB is making this issue a priority.  It seems MYOB always has issues on crucial days as it seems they have not built the system with ability to handle high demand.

Dels
Contributing Cover User
5 Posts
Contributing Cover User
Australia
Contributing Cover User

5Posts

3Kudos

0Solutions

Re: Payroll Reporting Centre is not working

Same here, it does work for one of my company files but not the other. Really not happy, MYOB I always experience issues every EOFY. Please get your act together.

JKT1
2 Posts
User
User

2Posts

4Kudos

0Solutions

Re: Payroll Reporting Centre is not working

I'm experiencing the same problems as Speld and cannot access Payroll Reporting to do finalisation steps.  Please advise what is happening?

Annamunns
4 Posts
User

4Posts

1Kudos

0Solutions

Re: Payroll Reporting Centre is not working

Yes having the same problem wish we could get some answers soon

 

 

ams88
Experienced Cover User
49 Posts
Experienced Cover User
Australia
Experienced Cover User

49Posts

12Kudos

0Solutions

Re: Payroll Reporting Centre is not working

Having same issue, I thought it maybe because I have not upgraded yet to 2020.2.

 

I still have a few checks to finalise last (2020) payroll and my first pay for 2021 is today, extremly frustrating!

Theresa79
2 Posts
Cover User
Australia
Cover User

2Posts

1Kudos

0Solutions

Re: Payroll Reporting Centre is not working

Same issue. I have 2 businesses I'm trying to finalise and need to fix termination dates as it seems it affects the employees payment summaries totals. Very frustrating. 

Dawn09
Experienced Cover User
12 Posts
Experienced Cover User
Australia
Experienced Cover User

12Posts

6Kudos

0Solutions

Re: Payroll Reporting Centre is not working

Hi All

 

Think you might find its because the ATO has crashed.  You can skip the step of reporting and try again later today.  If not, just leave reporting until tomorrow.  The ATO knows they have crashed so it shouldn't be too much of an issue

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post