Payroll Reporting Centre is not working

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Payroll Reporting Centre is not working

The Payroll Reporting Centre is not working for me. I get this message 

Myob error.png

 

 

 

 

 

 

 

 

 

 

 

When will it be available again?

 

It's a pretty important time of year, and I have tasks that I need to get done.

 

Thanks,

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Re: Payroll Reporting Centre is not working

I've tried 3 different clients files and the same thing is happening on all of them.

 

Jenny

 

 

 

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Experienced Cover User
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Re: Payroll Reporting Centre is not working

Its pretty frustrating and I can't find any post from MYOB to say that there is a problem or is it undgoing maintenance... It would just be handy to know when that function is down so you can plan your EOY tasks accordingly. 

 

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Re: Payroll Reporting Centre is not working

I am having the exact same issue.  Given the importance of today being the start of a new financial year I hope that MYOB is making this issue a priority.  It seems MYOB always has issues on crucial days as it seems they have not built the system with ability to handle high demand.

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Re: Payroll Reporting Centre is not working

Same here, it does work for one of my company files but not the other. Really not happy, MYOB I always experience issues every EOFY. Please get your act together.

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Re: Payroll Reporting Centre is not working

I'm experiencing the same problems as Speld and cannot access Payroll Reporting to do finalisation steps.  Please advise what is happening?

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Re: Payroll Reporting Centre is not working

Yes having the same problem wish we could get some answers soon

 

 

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Experienced Cover User
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Re: Payroll Reporting Centre is not working

Having same issue, I thought it maybe because I have not upgraded yet to 2020.2.

 

I still have a few checks to finalise last (2020) payroll and my first pay for 2021 is today, extremly frustrating!

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Re: Payroll Reporting Centre is not working

Same issue. I have 2 businesses I'm trying to finalise and need to fix termination dates as it seems it affects the employees payment summaries totals. Very frustrating. 

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Contributing Cover User
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Re: Payroll Reporting Centre is not working

Hi All

 

Think you might find its because the ATO has crashed.  You can skip the step of reporting and try again later today.  If not, just leave reporting until tomorrow.  The ATO knows they have crashed so it shouldn't be too much of an issue

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