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July 2020
July 2020
After entering zero pay entries for leave carry overs to a new file, Account Right Plus crashes when I try to open the transactions. This may be caused by a problem linking MYOB to an old email server. Can you help?
Solved! Go to Solution.
July 2020
July 2020
Hi @Peterll,
Thank you for your post. Can I please confirm if you get any error messages when the program crashes ? If this happens again, can you please retrieve the diagnostic log of the file when this happens and attach it to this post so I can investigate.
Cheers,
Melisa
MYOB Community Support
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July 2020
July 2020
Here is the file. It crashes every time we attempt to open the zero value files
July 2020
July 2020
Hi @Peterll,
Thank you for the error log. If you're file is online I have a script I can run over your file that may fix this, can you please send me a private message with the following information:
Cheers,
Melisa
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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July 2020
July 2020
Hi @Peterll,
Thank you for working with me via private messages, glad to hear that this has been resolved.
Feel free to come back to the Community Forum if you have anymore questions, we are more than happy to assist.
Cheers,
Melisa
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
Did my answer help?
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