Payroll advice report not displaying to print

LizCooper
Contributing Cover User
7 Posts
Contributing Cover User
Australia
Contributing Cover User

7Posts

4Kudos

0Solutions

Solved: Go to Solution

Payroll advice report not displaying to print

Good morning

I have just completed a payroll in MYOB Account Right v2020.4 and I cannot get the Payroll Advice Report to display and print.  I have been able to get the Payroll Activity Summary and I have tried several times to print the Payroll Advice report but it will not even load.  I have confirmed that the dates entered are correct.

Any assistance woul be greatly appreciated.

many thanks

5 REPLIES 5
Tracey_H
MYOB Moderator
5,147 Posts
MYOB Moderator
MYOB Moderator

5,147Posts

735Kudos

807Solutions

Accepted Solution Solved

Re: Payroll advice report not displaying to print

Hi @LizCooper 

 

Thanks for your post. If you are getting the message "There's no information to display", this can be caused by a $0 pay using entitlement and/or expense categories. To resolve this go to Payroll Categories, open that entitlement/expense category and tick Print on Pay Advice.

 

Please let me know if you need further help.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Cheers,
Tracey
Previously @bungy15

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

LizCooper
Contributing Cover User
7 Posts
Contributing Cover User
Australia
Contributing Cover User

7Posts

4Kudos

0Solutions

Re: Payroll advice report not displaying to print

Many thanks Tracey that was the answer.

FionaD-B
2 Posts
User

2Posts

0Kudos

0Solutions

Re: Payroll advice report not displaying to print

HI, I have searched and made amendments but I am having no luck in getting my Payroll Advice to display any data.  Tried to add filters will not let me.  I have printed cheques.  If I want to add filters I cannot to find any to add.  Not sure but I am lost.  Hope someone can help please.

FionaD-B
2 Posts
User

2Posts

0Kudos

0Solutions

Re: Payroll advice report not displaying to print

Have done that and still no change.

Tracey_H
MYOB Moderator
5,147 Posts
MYOB Moderator
MYOB Moderator

5,147Posts

735Kudos

807Solutions

Re: Payroll advice report not displaying to print

Hi @FionaD-B 

 

Are you getting an error message when trying to run the Payroll Advice report or does the report open with the message 'No information to display"? If you are getting an error please provide a screenshot of that error. 

 

Generally when we refer to report filters we mean the fields in the Filters tab of that report:

 

filters.PNG

 

Is this what you mean when you say you tried to add filters?

 

Please do let me know so that I can better assist.

Cheers,
Tracey
Previously @bungy15

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post