Payroll error - only enter pays for current or previous financial year

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Re: Payroll error - only enter pays for current or previous financial year

Hello, I am still not able to enter pays for 20-21.

Is this a fault with myob that needs a new update.

Please help asap.

I know the process has changed, but not able to process after 1/7

I have also tried changing the date of the PC to 1/7

 

Thanks

Helen

 

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Re: Payroll error - only enter pays for current or previous financial year

This was a problem last year, surely they have had time to fix it. Very Frusting for many.

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Re: Guide for End of Payroll Year 2020

That's all well and good except that we process our pays to be paid for the month in advance ie July wages processed in late June to be paid on the 1st of July. How can we do that when we now have to wait for the software to close the payroll on 1 July?

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Re: Payroll error - only enter pays for current or previous financial year

What an absolute Joke !   

 

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Re: Payroll error - only enter pays for current or previous financial year

Hi, 

Our payweek finishes Sunday and payments are made on Wednesday.

I need to process the pays prior to Wednesday July 1st, so that the payments can be made that day.

How can I do that when the system is blocking the dates.

I can't and shouldnn't have to change the dates just so I can continue as usual and I won't be able to finalse in a single day tomorrow.

Please, could some one assist with a work around?

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Re: Payroll error - only enter pays for current or previous financial year

Hi Everyone


Thank you for your comments.


AccountRight 2020.2 will allow for payroll transactions with the payment date on 01/07/2020 to be processed from the start of the new payroll year 01/07/2020 i.e tomorrow. No action will be required by the user.


We do understand the impact that has had on clients and their employees. We are currently collating information and feedback for clients and passing these onto our product teams to look into making changes for future payroll year ends  Although, no changes will be made to AccountRight 20202. with regards to this situation.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Re: Payroll error - only enter pays for current or previous financial year

this problem of not recording pay for 1 july is A BIG PROBLEM !!! because i need to do it today! 

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Re: Payroll error - only enter pays for current or previous financial year

This is so rediculous! Because of this, I have not been able to sleep and am attempting to process pays at 1.30am on the 1st July and it is still giving the same error. At what time does the system recognice the new financial year???

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Re: Payroll error - only enter pays for current or previous financial year

Same issue here - MYOB advised that it would process fine from 1/7/2020, it is now 1/7/2020 (4am) and I can still not process - this is a HUGE issue by MYOB that is completely unacceptable.  For the amount we pay, to not be able to process pays when we need to makes us seriously re-think our accounting software provider.  

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Re: Payroll error - only enter pays for current or previous financial year

whst time myob will this work as I am not able to do the payroll and I need to go to work and I have gotten up at 4.30am

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