Payroll error - only enter pays for current or previous financial year

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CassCool
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Re: Payroll error - only enter pays for current or previous financial year

Same here Smiley Sad  I've double checked that everything was finalised for EOFY in the Payroll Reporting Centre and it's showing the current financial year now - 2020/2021.  I checked my version of Accountright and it's correct.  Don't understand why this isn't working.

BroadAir
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Re: Payroll error - only enter pays for current or previous financial year

Well it is 1st of July and I am still not permitted to enter pays. I am getting same error message as the previous user that you cannot enter pays for current or previous financial year.

Checked in set up tax revision table is 1/7/20.

So what do I do now? I need to process pays today.

Apples62
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Re: Payroll error - only enter pays for current or previous financial year

I spent 45 minutes waiting on the phone on the helpline yesterday and was assured that all would be fine today.

Wish I'd got his personal phone number so I could call him at 6.00am on 01/07 when it still wasn't working!!

jadewicks
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Re: Payroll error - only enter pays for current or previous financial year

New Zealand don't care as it is not their EOFY.

GDBecky
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Re: Payroll error - only enter pays for current or previous financial year

Hey All - See this link that was posted by MYOB 14 mins ago ... Payroll only Available only after 10am EST https://community.myob.com/t5/AccountRight-Getting-started/Processing-pays-in-the-new-payroll-year-0...

GDBecky
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Re: Payroll error - only enter pays for current or previous financial year

Hey All - See this link that was posted by MYOB 14 mins ago ... Payroll only Available only after 10am EST https://community.myob.com/t5/AccountRight-Getting-started/Processing-pays-in-the-new-payroll-year-0...

deepseng
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Re: Payroll error - only enter pays for current or previous financial year

 

Not a solution...

 

Currently doing my pays late like many here on 1/7/20 and still encountering this error.

 

Please fix.

Rick_RMSTAX
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Re: Payroll error - only enter pays for current or previous financial year

Today is 1st of July 2020 and this is still not working.  Very frustrating.  Please provide a solution ASAP

jadewicks
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Re: Payroll error - only enter pays for current or previous financial year

Also not helpful as I finish work at 9am! So nobody gets paid.

SuzyB1
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Re: Payroll error - only enter pays for current or previous financial year

I just found this on the myob website

 

Known issue AccountRight 2020.2

In AccountRight 2020.2, rolling over the payroll year and loading the new tax tables is done automatically by the software at the start of the new financial year.

As such, you won't be able to process pays with a July payment date until 10.00am 1st July 2020, when that rollover process will have occurred.

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