Payroll error - only enter pays for current or previous financial year

[TFR01]

FINALLY WORKING !!!!!!!

[LMMck]

Okay everyone, it appears to be working now

[Steven_M]

Hi Everyone

Thank you for your patience

Pays in AccountRight 2020.2 company files with the payment date of 01/07/2020 onwards can now be processed. You will need to be close down and restart the AccountRight application before attempting that pay process.

We do understand the impact that these changes have had on clients and employees. Comments and feedback in relation to this topic have been shared with the required team for potential changes to future updates.

Once again sincere apologies for the inconvenience caused by this.

[Safedig]

Now I can't log in!

Am getting a message that the email or password is incorrect, which it's not!!!!!

[AFU2]

Thank you - in and working now :-)

[YasminG1]

Are you sure its working.   Check your leave entitlements as it seems they have not been rolled over!

[BB_8898]

It hasn't rolled over any entitlements? Is is ok to continue paying everyone, will the entitlements balance automatically be fixed once the update is done?

[YasminG1]

From MYOB

Hi Everyone

Products: AccountRight 2020.2

We are aware that some clients are encountering a warning message in relation to processing leave entitlements in the new payroll year and leave entitlements not appearing on an employee's card.

This is caused by the sequencing of events as the new payroll year doesn't fully tick over until a user has recorded their first payroll year in the new year.

We do recommend that clients ignore this message and process the pays as normal. Once the pays have been recorded in the new financial year the entitlements will be correctly carried forward.

[cathyl]

Hi it looks as though I can process payroll but my entitlements don't seem to have carried over and when I got to print an entitlements report it is saying that my payroll year is 2020 and it won't let me process a report from today's date

[Steven_M]

Hi @cathyl 

We have encountered a number of clients encountering a warning message when processing pays in the new payroll year in relation to leave entitlements.

For more information on this topic we do recommend taking a look at Leave entitlement warning message when processing pays in AccountRight 2020.2