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January 2020
January 2020
Hello @Tracey_H
I have discovered an issue with a weeks payroll and I am unsure how to correct it.....
Firstly, I have been able to cross check that the payslips and the ATO Report (declaration date 25/12) are balanced and accurate, and the staff paid the correct amount. However, when looking at the payroll reports for; Payroll Activity, Payroll Register etc they all have NIL/$0 data recorded.
The payroll week of concern is 19/12 to 25/12. I can see that this run (w/e 25th) has been recorded, but on the on the 26/12, as it is showing in the Payroll Activity, Payroll Register reports, however this rolls into the next payrun, with 2 weeks of pay reporting (the reports have 2 payruns w/e 25/12 and w/e 01/01).
I did process the pay on the 26/12, however the pay period selected was until 25/12, so I am confused as to how and why this has happened.
Im concerned as this will effect the Superannuation calculations for December.
I appologise if this is hard to follow, I will provide more details as required.
I look forward to some advice. Thanks, Ainsley.
Solved! Go to Solution.
January 2020
January 2020
Hi Ainsley
As the ATO uses the payment date to determine which month/quarter/year that a pay period is reported in, MYOB also uses the payment date. So if the payment date was the 26/12, run your reports to include that date.
To check that the super calculations include all pays with a December payment date run the Employee Advice detail and make sure all pay periods are reported. In your case this would be w/ending 4/12, 11/12, 18/12, 25/12.
If you're still having problems please let me know.
Cheers,
Tracey
Previously @bungy15
MYOB Community Support
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