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June 2019
June 2019
I'm setting up payroll for the first time and have entered details for each employee, including pay typews, rates and periods. When trying to do a pay and click on "process all employees paid [fortnightly]" none of the employees appear (all are set as fortnightly). What have I missed ?
Solved! Go to Solution.
June 2019
June 2019
Hi @Ajp1902
Is the preference “I use timesheets....” selected? This would cause employees to not show.
Cheers
Tracey
June 2019
June 2019
Maybe ... Where do I find that ?
June 2019
June 2019
June 2019
Hey @Ajp1902
This can be caused by a few things, one being your user roles,
If you go to set up and user access -
if you click on the name you sign in as - you should see on the bottom right hand corner area - listed several roles ie administrator, payroll , sales etc
Make sure you only have one role selected
IE administrator , having multiple can cause conflictions.
Also check in the Employee card that the employees (under payroll details - wages) say fortnightly, also that they have start dates aswell.
i have attached some support notes which should help
setting up payroll
http://help.myob.com/wiki/x/doBW
http://help.myob.com/wiki/x/HYBW
Regards
Amylee
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June 2019
June 2019
That's it - thanks !
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