Query on Paying Super - MYOB Essentials

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Query on Paying Super - MYOB Essentials

Hi, I'm hoping someone can help me.

 

I have an employee that commenced as a casual and has been made permanent in Feb of last quarter.

I have him set up in MYOB as 'Employee (Casual)' (which is now inactive) and 'Employee' to differentiate his casual to permanenet status.  (is this the correct way to enter in myob)?

I tried to download the Super Report into the Super Portal and an error appeared 'Key Data Change' Accept the Member Change or Create a New Member.  There is also an option to Remove the employee.   Can anyone tell me what I am doing wrong and how do I fix this error.      

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Re: Query on Paying Super - MYOB Essentials

Hi @Jenny62 

 

Thanks for your post and apologies for the delay in replying. Generally when an employee changes from casual to permanent you would need to change their Employment status, assign any applicable entitlements and update other information, such as pay rate. Using the same employee card will ensure that the employee only has one Income Statement reported by you. 

 

This help article explains how to do this: Changing an employee from full time, part time or casual 

 

Please let me know if you need further help.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Cheers,
Tracey
Previously @bungy15

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Re: Query on Paying Super - MYOB Essentials

Thanks Tracey, appreciate your response.

 

 

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