Re: Tax Table Revision Date is in a previous financial year

Stonesnt
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Re: Tax Table Revision Date is in a previous financial year

Hello

I have this problem with my system. The error message sayin tax table revision is still 1/7/2011 comes up when I want to process payroll. It has been there since I upgraded to online version in July 2020.

I have just upgraded to version 2021.1 and hoped this issue would be resolved automatically with the upgrade, but the problem is still there.  Time to take action.

The system is in 2021 financial year.

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Tracey_H
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Re: Tax Table Revision Date is in a previous financial year

HI @Stonesnt 

 

Thanks for your post. AccountRight 2020.3.1 and later versions automatically update the tax tables for the payment date of the pay being processed. That your tax table revision date is 1/7/2011 is a bit concerning. Can you confirm that when you go to Process Payroll, the Employee Pays window is showing the wrong revision date?

 

What is the tax table date in Setup>>General Payroll Information? Has tax been calculating correctly for your employees this year or have you been doing manual adjustments?

 

If you are running the PC edition can you try installing the Server Edition and run as administrator to see if this resolves the issue, this maybe be due to environmental/security permissions.

 

Another thing to check is that the language settings in Windows is the correct region of Australia:

1. Close all programs, click the start button
2. Type control panel
3. Click the control panel app
4. Click change date, time, or number formats
5. In the region window, make sure the format is correct as: English (Australia)
6. The short date should then be d/MM/yyyy
7. Click Apply, and OK
8. Check the date/time on the bottom right. this should now be AU format

 

Please let me know how you go with this.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Cheers,
Tracey
Previously @bungy15

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Stonesnt
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Re: Tax Table Revision Date is in a previous financial year

Thank you for responding.

I confirm my Windows setting is for Australi.

 

Yes the Employees Pays window says Tax Revision Table date is 1/07/2011

 

When I go into Setup - Payroll Information, there is a shaded out window for the Tax Table Revision date which is 1/07/2011.   I am unable to update this.

 

Regards Helgi

Stonesnt
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Re: Tax Table Revision Date is in a previous financial year

Thank you for responding.

I confirm my Windows setting is for Australi.

 

Yes the Employees Pays window says Tax Revision Table date is 1/07/2011

 

When I go into Setup - Payroll Information, there is a shaded out window for the Tax Table Revision date which is 1/07/2011.   I am unable to update this.

 

Regards Helgi

Tracey_H
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Re: Tax Table Revision Date is in a previous financial year

Hi @Stonesnt 

 

Can you please give me the last four digits of your serial number (Setup>>Company Information) and the Company file ID (Help>>About MYOB AccountRight)?

Cheers,
Tracey
Previously @bungy15

MYOB Community Support

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