Thank you for visiting our Partner Zone. This area is an exclusive space for MYOB Partners. Find out how to Partner with MYOB.
July 2022
July 2022
Hi MYOBperson101
Any news from the staff that her end it is said tax ready.
Thanks for your hlep.
July 2022
July 2022
Hi. Thank you for your post. I have done a $0 payrun with previous employees active. Do I need to run another $0 once I have set everyone as inactive and inserted their termination date at 30/06/22?? Thanks.
July 2022
July 2022
Hi there,
I had a similar problem with terminated employees for which I did a $0 pay run and got updated.
However, one employee in particular, he was on a full time salary basis during July and August, he resigned and was terminated. He came back to work for us in February on a casual hourly basis. When I run the reports the Salary wages that he received in July and August only show in the Payroll Activity Summary. I have changed his card back to salary and I did a $0 pay run but still his salary payments are not showing in the YTD, Payroll Register Summary report or the reconciliation (superannuation and tax from those pays show fine). I also did a 1 cent pay run and still nothing.
I have also been on hold with MYOB since Friday and after around 2 hours wait on the line it hungs on me.
July 2022
July 2022
I'm not a MYOB expert but this worked for me.
Take out the termination date and note the date for later, make sure all employees who are inactive, active agian and run $0 update. The problem was also made worse for me because I had set us up for STP 2 and changed all the payroll categories to the new correct ones but when time came to finalise, STP2 has reverted back to STP1 with the ATO so all categories in MYOB were incorrect and not sending to the ATO!!!!!
I have 110 employees and 60 payroll categories!! It has taken me all day to troubleshoot all possible fixes but finally it works. Now I have to set up STP2 again!!
MYOB,
Would have been nice, if in your end of year instructions, you told us to check all employee cards are active to start with so that the informatin flows through with the $0 update. Without it terminated employees come through with $0 gross.
Perhaps not prompt us to set up STP2 halfway through a year until we have done EOFY finalisations? and put more people on in your call centres at this time fo year!!!
Not happy Jan
July 2022
July 2022
Hi All
I have worked out what causes the ATO error code: CMN.ATO.GEN.XML03 which causes the YTD verification report to show no amount for Gross YTD ($) is due to the Card ID in each employees card. Ensure that this is only numbers or *None in the Card ID field. If you have characters in this field (example the employees name) it wont submit to the ATO and these errors will occur. Go to Card List, Employee tab, Card ID list should show as numbers or *None. If not, you will need to edit each employee and change.
Once you have the Card ID field with only numbers or *None, then you have to run a $0 payroll as at 30/06/2022 ensuring everything is nil including leave entitlements. Once you run this $0 payroll, then resubmit your EOFY verification report. You will note the Gross YTD ($) will now have amounts.
I hope this helps.
Janine
July 2022
July 2022
Hi Janine,
Thanks for that info!!
That is ridiculous though... Why can't we put whatever we want in there?? I have retail staff and teaching staff and I use that field to separate them in my payruns!!
Guess I'll have to find another way! Very annyoying!
Thanks again for the info
July 2022
July 2022
That may be a cause but it's not the underlying cause - there's a bug they need to fix so I wouldn't change your setup. ALL of my employees have letters as their code and the error is only appearing on a small portion of them - say 6 out of 70.
14
|
1818
|
|||
10
|
2239
|
|||
by
Lmcstack
September 2022
145
3835
|
145
|
3835
|
||
6
|
1595
|
|||
0
|
561
|