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June 2019
June 2019
Firstly, apologies if this has been answered previously, but I don't seem to be able to find the right dialogue to find previous answers.
Our payroll has a mix of full timers and casual staff (this isn't a problem per sa). Our casual staff have no set hours per week, their hours based on timesheets. However, I can't enter zero 'Hours in Weekly Pay Period' for casual staff Cards. So I put in 40 because this is our company's standard week. However, this then puts 40 hrs automatically against 'Standard Pay' > 'Base Hourly'. Still not a problem ... yet. I change the 40 to zero and save. The problem begins when someone, anyone, modifies certain parts of the employee's card (not sure which parts): those 'particular' modifications then reset the Base Hourly hours back to 40, and no one has noticed because they weren't in, or modifying, 'Standard Pay'. Now it's a problem. That employee didn't work 40 hrs, they may not have worked at all that week, but now they appear in 'Process Payroll' > 'Employee Pays' as earning 40 hrs. So now imagine 90 employees, per week, and I don't notice that there's an extra employee in there being paid who shouldn't be.
So my question: how do I stop MYOB automatically changing Standard Hours when someone modifies something in a Card to stop this happening?
Many thanks in advance.
Solved! Go to Solution.
June 2019
June 2019
Hi @Ash_Rainer
In Short: You are unable to stop this, if there is a part of the Card changed this will cause a "refresh" which also resets the Standard Pay to it's Original Amounts.
This has been around since AccountRight Classic though I have seen some feedback cards with the Payroll Crew on changing the behaviour in the future.
At current the only thing to do is to double check the Standard Pay if there were any changes to the Card. Sorry I couldn't offer a solution to this one.
Cheers,
Hayden
MYOB Product Team
Currently Working On:
Supplier Feeds | E-invoicing
In Tray
Previously Worked On:
MYOB Capture App | MYOB Invoices app
MYOB Support (2015-2019)
June 2019
June 2019
Thanks for the fast reply Hayden!
July 2019
July 2019
I have the same problem but I go in after the process payroll before recording and manually change the hours worked section. Then record then print.
Hope that helps.
Lee
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