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June 2020
June 2020
Have followed instructions to update details but message says unable to do try again!!! Have been trying for a few days now. Please advise Thank you
Solved! Go to Solution.
June 2020
June 2020
Hi @Service,
Thank you for your post. To update your email address for Single Touch Payroll please do the following:
If you're still experiencing issues can you please confirm the exact error message you're receiving or please provide a screenshot so I can investigate.
Cheers,
Melisa
MYOB Community Support
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June 2020 - last edited June 2020 by Steven_M
June 2020 - last edited June 2020 by Steven_M
<image deleted by MYOB Moderator>
June 2020 - last edited June 2020
June 2020 - last edited June 2020
Hi @Service,
I have removed the screenshot as there was private information. Can you please troubleshoot the following and let me know how you go:
Note: please make sure you're restarting AccountRight after each step, once restarted please attempt to update the ATO settings.
1.Press the windows Start key on your keyboard (between the Ctrl and Alt keys).
2.In the search box, type cmd
3.In the list of results, right-click cmd.exe and choose Run as administrator. A command prompt window appears.
4.At the flashing cursor, type ipconfig/flushdns
5.Press Enter on your keyboard. A confirmation message should be displayed stating Successfully flushed the DNS Resolver Cache. If not, repeat steps 4 & 5 and ensure the command is typed correctly.
6.After the confirmation message has been displayed, close the command prompt window.
Please do let me know how you go.
Cheers,
Melisa
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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June 2020 - last edited June 2020
June 2020 - last edited June 2020
HI
It is has updated
Thank you for your help
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