STP Phase 2

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LionLion
4 Posts
Cover User
Australia
Cover User

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STP Phase 2

Why is MYOB posting a Zero payslip and a VOID bank entry for each of the employees accepted by ATO in STP Phase 2. How do I correct this MYOB system error - see attached

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1 REPLY 1
SamaraM
1,925 Posts
Former Staff
Former Staff

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236Solutions

Re: STP Phase 2

Hi @LionLion 

 

Sorry to see that no one has offered assistance with your query. When you moved to STP phase 2, the last step is to send an update event. When that button is pressed, the software creates a blank (VOID) pay run to send the information through again.

 

As this is intended to happen, you can just leave those pay runs with $0.00. There's no need to correct anything.


If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Regards,
Samara

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