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STP error message - Rejected payrun

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Zappy
Valued Partner
512 Posts
Valued Partner
Australia
Valued Partner

512Posts

25Kudos

13Solutions

STP error message - Rejected payrun

Good morning everyone

The client got an error message 'State entered in employees B address is either blank or wrong"

Upon examining the employee record I found several which had no state entered. 

Upon further examination I found if you enter the country - Australia - a drop down box a;ppears which allows the user to select the correct state. This ensures the format is acceptable to STP software lodgement. 

The support staff to whom I spoke at MYOB yesterday was unaware of this feature so we both learned something.

I hope this can help someone else

 

Have an amazing day

 

Smiley Happy

 

Zappy Business Services
Box 5014
LPO East Geelong
Victoria 3219
t: 04 07744914
f: 03 52231480

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