STP error on employee information

Contributing Cover User
10 Posts
Contributing Cover User
Contributing Cover User




Solved: Go to Solution

STP error on employee information

Hi community, I have a new employee that was mixed up with an existing one due to similar names. Unfortunately the new employee details was updated on an existing employee card file. For the last 2 fortnights payroll, the payroll data for the new employee was sync to STP reporting and their ATO portal now shows their YTD totals of the long term employee. Very embarrrassing but neither the less we need to fix this pronto. The older employees details have been recoded and corrected. But when the new employee looks at their ATO portal it shows the YTD income of the older emp. Thank you for your help. Is there a way to remove employees from the company ATO portal. Or is there a way to reverse STP reports that have already been accepted by ATO? Thanks for your help

MYOB Moderator
37,489 Posts
MYOB Moderator
New Zealand
MYOB Moderator




Accepted Solution Solved

Re: STP error on employee information

Hi @Oceana 


Thank you for your post. Sorry that you haven't had a response so far. 

Did you manage to resolve your enquiry? If not, we do recommend checking out End of Payroll resources.

Should your enquiry still be outstanding don't hesitate to get in touch

Kind regards,

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
Get the conversation started and make a new post Start a Post