STP error on employee information

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Contributing Cover User
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Contributing Cover User
Australia
Contributing Cover User

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STP error on employee information

Hi community, I have a new employee that was mixed up with an existing one due to similar names. Unfortunately the new employee details was updated on an existing employee card file. For the last 2 fortnights payroll, the payroll data for the new employee was sync to STP reporting and their ATO portal now shows their YTD totals of the long term employee. Very embarrrassing but neither the less we need to fix this pronto. The older employees details have been recoded and corrected. But when the new employee looks at their ATO portal it shows the YTD income of the older emp. Thank you for your help. Is there a way to remove employees from the company ATO portal. Or is there a way to reverse STP reports that have already been accepted by ATO? Thanks for your help

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MYOB Moderator
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MYOB Moderator
New Zealand
MYOB Moderator

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Re: STP error on employee information

Hi @Oceana 

 

Thank you for your post. Sorry that you haven't had a response so far. 

Did you manage to resolve your enquiry? If not, we do recommend checking out End of Payroll resources.

Should your enquiry still be outstanding don't hesitate to get in touch

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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