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November 2022
November 2022
Hello,
I have just tried to transition to STP - updated all our wage categories, checked all current employees have all the required details etc - have submitted the check payroll details and the system generated a huge amount of errors. In checking the list all former employees are listed as their pay type hasnt been specified. Most of these employees left the business more than 10 years ago? Has anyone else come across this issue and know a fix that doesnt involve going in to each individual card file and updating. Seems a terrible waste of time for employees that we no longer employ.
Thank you
November 2022
November 2022
We are having the same problem!
December 2022
December 2022
I alo have the same problem. Did you solve this?
December 2022
December 2022
Has this issue been resolved. I have 278 previous employees and am about to update to STP Phase 2.
December 2022
December 2022
Hi All
You should only be required to update the employment basis for current employees. If it is asking to be entered for former employees, then it sounds like AccountRight are still seeing them as active.
The workaround would be to change the former employees to terminated and inactive. Doing that will ensure the system will only check the current employees.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
December 2022
December 2022
yes thank you this worked. I would "accept as solution" if i could see where to do this
December 2022
December 2022
Yes the suggested solution worked for me.
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