Thank you for visiting our Partner Zone. This area is an exclusive space for MYOB Partners. Find out how to Partner with MYOB.
July 2020
July 2020
Good morning
I am trying to set up super categories (building industry) for our site employees so i dont have to enter manually each time. I thought i followed the MYOB instruction correctly but when i run a accrual by fund category report, one of the particular categories is appearing for every staff member. i have re-checked to make sure the appropriate category is ticked for the right staff member.
Any clues as to what i am doing wrong?
Solved! Go to Solution.
July 2020
July 2020
Hello @Lee13
A couple things you could look into here, along with ensuring all steps were followed as per the Help Article on setting up super funds.. First, I would check to see that you did not select a default super fund accidentally. Go to Setup>>General Payroll Information>>Default Superannuation Fund to double check this.
Then, you've mentioned that each employee is ticked against the correct super fund category. Can you double check that the same category is applied in their Employee Card? To do this, go into the Employee Card >> Payroll Details >> Superannuation >> check that the Super Fund listed there is correct and that the corresponding Employee Membership Number has been added.
Let me know how you go and I am happy to investigate further if needed.
Kind regards,
Emily
MYOB Community Support
July 2020
July 2020
Thanks Emily, that has worked