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June 2019
June 2019
Hi,
I can run payment summaries as this code keeps coming up:
Code:
System.NullReferenceException
Message:
Object reference not set to an instance of an object.
Stack Trace
----------------------------------------
1 : System.NullReferenceException
----------------------------------------
System.NullReferenceException: Object reference not set to an instance of an object.
at MYOB.ARLive.UI.PaymentSummaries!0x0600037e!MYOB.ARLive.UI.PaymentSummaries.Controllers.PaymentSummaryController.ConstructUiEmployeePaymentSummaryList(IList`1 employeePaymentSummaries) +0x14c
Solved! Go to Solution.
June 2019
June 2019
HI @Berniece
Out of curiosity, the file that this happens in, is it stored online or locally? For files stored online we do have a script that we can run on the online file to help resolve this. In contrast if the file is stored locally we can provide you with a hotfix tool to run over your files to resolve this issue
Regards,
Neil
MYOB Community Support
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July 2019
July 2019
Thankyou Neil as I am still having problems, our file is stored on a server. We have a payroll tomorrow so I really need this fixed today
July 2019
July 2019
HI @Berniece
One thing to check before we go down the path of a hotfix, for each employee card file entry are they set to Individual and have something entered in both the first and last name fields? If they didn’t in some cases that can produce similar errors to what you are seeing.
Regards,
Neil
MYOB Community Support
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July 2019
July 2019
Thankyou! Yes there had been a few employees set up as a Company not individuals
July 2019
July 2019
I have the same problem. Can you sned me a fix. We have an online file. The last 4 digits of our serial number are 2300. The error message I receive is listed below;
AccountRight Application Error Report
=====================================
Application Version: 2019.2.22.2609
Application File Version: 2019.2.22.5066
Incident Id: 65bc88a5-7ff0-4a27-9c2a-15c448d67a71
Time: Monday, 8 July 2019 13:02
Code:
System.ArgumentException
Message:
An item with the same key has already been added.
Stack Trace
----------------------------------------
1 : System.ArgumentException
----------------------------------------
System.ArgumentException: An item with the same key has already been added.
at mscorlib!0x06000335!System.ThrowHelper.ThrowArgumentException(ExceptionResource resource) +0x10
at mscorlib!0x06003922!System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add) +0x81
at System.Core!0x06000b69!System.Linq.Enumerable.ToDictionary[TSource,TKey,TElement](IEnumerable`1 source, Func`2 keySelector, Func`2 elementSelector, IEqualityComparer`1 comparer) +0x41
at MYOB.ARLive.UI.PaymentSummaries!0x0600038c!MYOB.ARLive.UI.PaymentSummaries.Controllers.PaymentSummaryController.StoreFringeBenefitValues() +0x3f
at MYOB.ARLive.UI.PaymentSummaries!0x0600028f!MYOB.ARLive.UI.PaymentSummaries.Forms.PaymentSummaryReportableFringeBenefit.OnPageLeaving(PageLeavingEventArgs args) +0x5d
at Huxley.UI.Forms!0x06003208!MYOB.Huxley.UI.Forms.BaseForms.BaseViewWizard.OnCustomRight1Clicked(ButtonClickedArgs args) +0x12e
at Huxley.UI.Forms!0x06002e9e!MYOB.Huxley.UI.Forms.BaseForms.BaseViewForm.CallButtonClicked(Action`1 execute, ButtonClickedArgs args, String buttonText) +0x12
at Huxley.UI.Forms!0x06002e1b!MYOB.Huxley.UI.Forms.BaseForms.BaseViewForm.btnCustom1_Click(Object sender, EventArgs e) +0x30
at System.Windows.Forms!0x06000d74!System.Windows.Forms.Control.OnClick(EventArgs e) +0x19
at DevExpress.XtraEditors.v17.1!0x06000d4f!DevExpress.XtraEditors.BaseButton.OnClick(EventArgs e) +0x2e
at DevExpress.XtraEditors.v17.1!0x06000d48!DevExpress.XtraEditors.BaseButton.OnMouseUp(MouseEventArgs e) +0x1d
at System.Windows.Forms!0x06000e58!System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) +0x184
at System.Windows.Forms!0x06000e68!System.Windows.Forms.Control.WndProc(Message& m) +0x66f
at DevExpress.Utils.v17.1!0x06002708!DevExpress.Utils.Controls.ControlBase.WndProc(Message& m) +0x2e
at DevExpress.XtraEditors.v17.1!0x06000256!DevExpress.XtraEditors.BaseControl.WndProc(Message& msg) +0x0
at System.Windows.Forms!0x06005503!System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) +0x0
at System.Windows.Forms!0x06005506!System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) +0x8e
at System.Windows.Forms!0x06002cd8!System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) +0x25
==========
MODULE: DevExpress.Utils.v17.1 => DevExpress.Utils.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:b8c34c059b804930811d5f6d50999b6c; A:1
MODULE: DevExpress.XtraEditors.v17.1 => DevExpress.XtraEditors.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:6df94e55f5bd4444b910d4b2a37076a4; A:1
MODULE: Huxley.UI.Forms => Huxley.UI.Forms, Version=2019.2.22.2609, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:bd59ce3997e64164ac8e1bdba5b900e6; A:1
MODULE: mscorlib => mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:770de44134264924b92f0c55201b01bb; A:2
MODULE: MYOB.ARLive.UI.PaymentSummaries => MYOB.ARLive.UI.PaymentSummaries, Version=2019.2.22.2609, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:582288dfc3c8479a8d513f5238fb0ad1; A:1
MODULE: System.Core => System.Core, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:787898cf30e74224a74eab3f03edf350; A:2
MODULE: System.Windows.Forms => System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:199b31db99b1448abbbf936be78a06de; A:1
----------------------------------------
July 2019
July 2019
Hi @NarelleS,
Thank you for the post! Welcome to the MYOB Community Forum.
Could you please confirm when you are getting this error? As I see that error you encounter is when there is a duplicate mapping in database background. This needs to go to the Data File Repair team.
If you can send a private message with the details:
Here is a link that will take you to your private messages- Private Messages . You can send us a private message here.
If you have any further questions, please feel free to post again.
Thank you.
Cheers,
Gayathri
MYOB Community Support
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July 2019
July 2019
Hi there, I have the same problem, which address do I send those details to?