Super fund Merges

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DWhite120
Contributing User
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Contributing User
Contributing User

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Super fund Merges

I have changed over the employees to the new super from the merged super and I keep getting a message that I have employees still using this super.  The only other employees are terminated employess.  Is MYOB reading their details?

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CloverQ
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Former Staff
Australia
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Re: Super fund Merges

Hi @DWhite120 

 

What's the exact error message? And at which step did the error message come up? Is the error message showing against any particular employee? 

 

You can always try putting the terminated employees to a different super fund, even just temporarily, then try processing super again. If the error persists, please check if there are any Pay Superannuation transactions already recorded (but not paid yet) with the before employees were moved to the new super fund?

Kind regards,
Clover

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