Super incorrect in Pay Liabilities since reversing and correcting a pay

[hollyn]

Hi

Yesterday I had to reverse a pay and re-enter it.  Now the amount showing in pay liabilities for superannuation is not recognising the reversal.  The superannuation payable is still including the amount friom the previous pay.

The liability Account "2-1410 Payroll Accruals Payable Super" shows the correct balance owing....  Im not sure why it is not picking it up in the pay liabilities function.

Amount Payable should be $982.84.  In the pay liabilities it is stating $1271.30.  Difference: $288.46 which is the amount of super from the previous pay that has been reversed.

Any help would be greatly appreciated.

Thanks 

Holly

[OppShop]

I have the same issue with a pay I reversed affecting the accruals balance for Super.  Was there a response to this?

[hollyn]

Hi,

Unfortunately I didnt receive a response.  

I ended out just recording the super payment through spend money, instead of the pay liabilities function.

[SamaraM]

Hi @OppShop 

Sorry to see that no one has replied to you yet.

Along with the workaround mentioned above, another option is you could reconcile the transactions by marking both the original pay and the reversal as reconciled. The reconciled transactions will equal the total of the original Pay Super transaction and balance each other out.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.