Super payment double up

[scotzam]

Hi there,

Not sure how this could even have happened but I have 2 super payments that overlap the same periods.

They are both processed and paid directly through MYOB. Is there a way to reverse and reallocate? If not, any suggestions on how I can work around this ?

Thank you

Pauline

[Komal_S]

Hi @scotzam 

If the extra super payment has been received by the employees' funds, you would have to check with the funds first if they're willing to return the money back to your bank account. If yes, please refer to reversing and reprocessing superannuation payments help article.

If the money cannot be returned back you your account , you will have to manually adjust the employees' superannuation amounts in the coming payruns to make up for the extra amount that is already paid. Checking and adjusting superannuation help article has tips on adjusting super amounts. 

Let us know if you have additional questions on this.