Super

rebecca5
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Super

I have an issue regarding a former employee.

They have bought to my attention that their Superannuation does not appear on the pay advice.

Upon investigation, the Super 9.5% was not marked on their card file.

I have marked the box but I still cant get their Super details.

 

How do I go about fixing this error?

Thank you.

3 REPLIES 3
Tracey_H
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Re: Super

Hi @rebecca5 

 

Thanks for your post. As superannuation amounts are automatically printed on payslips and you've indicated that SGC was not ticked on their card, I'm assuming that super has not been accrued and paid for this employee.

 

If that is the case this help article has detailed information on how to fix this: Checking and adjusting super

 

Please let me know if you need further help.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Cheers,
Tracey
Previously @bungy15

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rebecca5
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Re: Super

Thank you Tracey.

You are correct with the employee not accuring superannuation and not being paid.

I have read through the link you suggested.

Looks like I have to do new pay run to fix this.

Payslips date back from 3rd August till 9th November.

There are 15.

Do these have to be done as a monthly pay run?

 

I have had test run but it is calculating the same amount for each month.

 

I have worked out what should have been paid to the employee but it is not matching in MYOB.

 

Do I just go ahead and enter my calculations in? I also double checked with the ATO Super Calculator.

Tracey_H
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Re: Super

Hi @rebecca5 

 

I have replied to your private message, If you can send me those screenshots I'll have a look into this for you.

Cheers,
Tracey
Previously @bungy15

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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