Superannuation guarantee not calculating in weekly payroll on new employee's Wage

[TracyatMuirhead]

Hi there,

In January 2019 we had a new staff member join the team - when I have set up his payroll info I have somehow missed ticking the 'Superannuation Guarantee' so his Superannuation has not been calculated when doing payroll - I have this info on a spreadsheet I keep for my own purposes but can someone advise how I can correct this as I cannot reconcile my bank accounts with MYOB due to the missing Super amount.  

There is an eight week period that has not been entered into MYOB.

TIA - really appreciate the help! 

Tracy 

[Steven_M · Accepted solution]

Hi @TracyatMuirhead 

I would recommend taking a look at Help Article: Checking and adjusting superannuation. This Help Article outlines checking the superannuation category and calculation to ensure it is working as intended and then fixing incorrectly calculated periods.

Do let us know how you get on and if you require further assistance.

[TracyatMuirhead]

Thank you Steven - that helped, great advice again!   I just followed the instructions 'To fix a Superannuation Payment' .  fingers crossed the accountant will be happy with that!