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September 2022
September 2022
When trying to record the pays today I received the application operation has timed out message
September 2022
September 2022
Hello @AJQ
If you are getting the error for the application operation has timed out,t you are able to extend the AccountRight timeout extender.
I have linked our post on how to extend the AccountRIght timeout extender so that you may follow the steps.
After you have done so, you should be able to process the pay run without getting the error pop-up.
If my response has answered your inquiry please click "Accept as Solution" to assist other users to find this information.
September 2022
September 2022
ello
Thanks for your reply
The exe.config file is missing when I search for it
September 2022
September 2022
Hi
I have upgraded to the 2022.8 version
September 2022
September 2022
Hi
When I open the file location the only file sshowing are in the attachment
September 2022
September 2022
I have found the file in the app.2022.800
September 2022
September 2022
Hello
I have followed all the steps as per your email and I am receiving the same timed out message
September 2022
September 2022
Hello
I have updated the TimeOut Extender but I have the same time out issues recording the pays
The diagnostics and app settings are attached
September 2022
September 2022
ello
I have not received a response and I urgently need to record the pays today
September 2022
September 2022
Hello @AJQ
Hello @Lmcstack
Are you able to please try logging into the web browser version of AccountRight at app.myob.com in your Google Chrome browser and see if the same issue happens?
If it still comes up with the timeout issue can you please send a console log when the error pops up. I have linked our Help Article which will give instructions on how to get the console log.
Please let me know how you go.
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