Partner Zone

Unable to sign up to Pay Super

SConway
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Unable to sign up to Pay Super

Have been trying to set this up for some time but never able to get through to support to sort it out - 2 hour wait time.

 

Get all the way through to acknowledging the T&C hit Submit it displays the We're sending a transaction to your bank for about 1 second then brings up:

Whoops, we've hit a snag!

We can't complete your application right now, but we've saved what we could. Please try again later.

 

1 REPLY 1
CloverQ
MYOB Moderator
8,680 Posts
MYOB Moderator
Australia
MYOB Moderator

8,680Posts

726Kudos

1,326Solutions

Accepted Solution Solved

Re: Unable to sign up to Pay Super

Hi @SConway 

 

I've refreshed the database, could you please log out of the software then log back in (using your forum email address) and try again? Please also make sure it's the same email address used for Pay Super sign up.

 

If the problem persists, could you please send me a private message confirming:

 

- Serial number

- email address used

- ABN

 

You can do so by mouse over my avatar and choose 'Send a message'.

Kind regards,
Clover

MYOB Community Support

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