Unable to sign up to Pay Super

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SConway
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Unable to sign up to Pay Super

Have been trying to set this up for some time but never able to get through to support to sort it out - 2 hour wait time.

 

Get all the way through to acknowledging the T&C hit Submit it displays the We're sending a transaction to your bank for about 1 second then brings up:

Whoops, we've hit a snag!

We can't complete your application right now, but we've saved what we could. Please try again later.

 

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CloverQ
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Re: Unable to sign up to Pay Super

Hi @SConway 

 

I've refreshed the database, could you please log out of the software then log back in (using your forum email address) and try again? Please also make sure it's the same email address used for Pay Super sign up.

 

If the problem persists, could you please send me a private message confirming:

 

- Serial number

- email address used

- ABN

 

You can do so by mouse over my avatar and choose 'Send a message'.

Kind regards,
Clover

MYOB Community Support

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CombinedRoofs
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Re: Unable to sign up to Pay Super

HI,

 

i am having the same problem at this peron!

 

When i go to sign up for pay super, i get all the way to the end and get a " whoops we hit a snag" this has been months now with no luck.

 

Melisa_D
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Re: Unable to sign up to Pay Super

Hi @CombinedRoofs

 

Thanks for your post. I'm happy to take a look into this for you, can you please send me a private message with the below details:

  • Serial number 
  • Your full name and email address 
  • File name

Cheers,
Melisa

MYOB Community Support

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