Unable to upload AccounRight

This thread is now closed to new comments.
Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please start a new post.
bochen
2 Posts
User

2Posts

0Kudos

0Solutions

Unable to upload AccounRight

HI,

I want to finish stp phase 2, but keep showing can not upload

please help, I have to finish before Friday

thanks

upload.jpg
3 REPLIES 3
Melisa_D
10,735 Posts
Former Staff
Former Staff

10,735Posts

0Kudos

1,186Solutions

Re: Unable to upload AccounRight

Hi @bochen

 

Thanks for your post and welcome to the Community Forum ! If you're still getting this error message can you please retrieve the diagnostic log the AccountRight file after this error has appeared and attach it as a .TXT file to this thread so I can investigate. 

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

bochen
2 Posts
User

2Posts

0Kudos

0Solutions

Re: Unable to upload AccounRight

Hi Melisa,

please see attached files.

and I can not find error log and import log

Melisa_D
10,735 Posts
Former Staff
Former Staff

10,735Posts

0Kudos

1,186Solutions

Re: Unable to upload AccounRight

Hi @bochen

 

Thanks for the error log. Is the file that you're trying to upload online stored on a local computer or a server ? 

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post