Thank you for visiting our Partner Zone. This area is an exclusive space for MYOB Partners. Find out how to Partner with MYOB.
September
September
I've picked up that our 2022/2023 payroll had an employee deduction as "Not Reportable" when it should have been "Other EMployee Benefit".
Staff who have had this deduction taken have therefore paid less tax. When they are lodging their tax their salary deduction isn't being accounted for and are therefore getting tax bills.
How do I correct this for a previous financial year that has been finalised.
I'm a bit nervous to undo the finalisation and the ramifications this might have. Although when I contacted the ATO they said to check with MYOB about doing just that.
Should I select affected employees and undo their finalisation, run an update event now that the correct category has been selected, and then re-do their finalisation? Will this correct it. Then they will need to re-subit their tax returns?
And help and advice would be appreciated.
September
September
Hi, @spresnell
Thanks for your post, and welcome to the MYOB Community Forum.
To correct the situation, kindly undo the finalisation for the impacted employee and then make sure to select the correct ATO Reporting Category. Once done, make sure to create a pay run if there are any adjustments that need to be made and have it dated as 30/06/2023. Lastly, kindly send an update event and then redo the finalisation. Kindly advise your employees to re-submit their tax returns. To undo the termination and send an update event for the impacted employee, kindly check The Help Article: End of year finalisation with Single Touch Payroll reporting for further information.
Please let us know if you require any further assistance with your concern. We are happy to assist.
Best regards,
Doreen
Online Help| Forum Search| my.MYOB| Download Page
Did my answer help?
Accept it as a Solution
Leave a to tell others
September
September
Hi Doreen
I followed the above process. However it hasnt corrected the information with the ATO.
Any other options I could try?
Thanks
Sarah
September
September
Hi, @spresnell
Thanks for updating us.
Since you were able to follow the steps provided above, kindly check your Payroll Activity, Payroll Register and YTD Verification reports to see if they have the correct figures now. If yes, kindly redo the finalisation so that the correct figures will be sent to the ATO.
Please let us know how it goes.
Best regards,
Doreen
Online Help| Forum Search| my.MYOB| Download Page
Did my answer help?
Accept it as a Solution
Leave a to tell others
September
September
Hi, @spresnell
Please let us know if you still need further assistance with your concern. Don't hesitate to reach out to us. We are happy to assist you.
Best regards,
Doreen
Online Help| Forum Search| my.MYOB| Download Page
Did my answer help?
Accept it as a Solution
Leave a to tell others
October
October
Hi, @spresnell
Since we were not able to receive a response from you, please be informed that we will be closing the thread now. Feel free to create a post again if you encounter any further issues and one of the MYOB Moderators will attend to it.
Best regards,
Doreen
Online Help| Forum Search| my.MYOB| Download Page
Did my answer help?
Accept it as a Solution
Leave a to tell others
10
|
223
|
|||
51
|
558
|
|||
4
|
282
|
|||
by
Hal11
a month ago
16
422
|
16
|
422
|
||
7
|
821
|