Update MYOB to Version 2020.2 still can not process pay on Jul 20

[Sharonlf]

Here we are on the 1st of July and I still cannot process the pay in the new financial year!  this is not acceptable

[Melanie1]

I can still NOT process a payroll! - when is this going to be fixed???

[Steven_M]

Hi Everyone

Thank you for comments on this process. We shared these with our product teams to adjust this situation for future updates.

Currently, pay runs dated today (01/07/2020) will be able to be run from 10am (EST), as the date limitation is being based on UTC time.

Sincere apologies for the inconvenience caused by this.

[dragonflybs]

Hi Tracey

Thanks for the advice but unfortunately today is 1 July 20 and I am attempting to process payroll and am receiving the same error.  Please advise ASAP as to when payroll can be processed today as the bank file needs to be approved prior to 10am at the bank for pays to be transferred into employees accounts.  Thanking you

[KathleenB]

Good Morning,

today is the 1st July and I need to process pays ASAP.  Please advise what time I will be able to do this as your program is still prompting us.

Tnx Kathy

[dragonflybs]

Hi KathleenB

I have just phoned MYOB and there is a recorded message that pays cannot be not able to be processed until after 10am EST today which, to me, is not acceptable.  Will now have to contact all employees and advise that their pays will not be in bank accounts until tomorrow.  Cheers

[dragonflybs]

Hi Steven

Please pass on to whoever is responsible for this matter that this is not acceptable.  Employees that are usually paid on Wednesdays are expecting their pays today as per usual.

[Linda_Th]

Well it is 1.7.20 and I am still getting the error message "You can only enter pays for the current or previous financial year". What now MYOB? It is payday today!!

[TFR01]

This is bloody ridiculous - I am trying to do pays toady 1/7/20 for week - 24th June to 30th June - What let me.

HELP HELP HELP.

[BelleStauner]

This is the most ridiculous "update" to MYOB - obvioulsy no one with any accounting or financial background was involved in this decision.

To now say we cant process payroll today until 10am is a massive issue to our staff receiving their payroll ontime.

Im honestly shocked by such a change at this important & STRESSFUL time of the year.

We've never been able to process the next payroll until we closed the Payroll Year & issued the Summaries - which I did last night thinking that this was my issue - you have taken adding pressure to people during this time to a whole new level!!! Disgusted