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Using PaySuper

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MariaGiac
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MariaGiac
MariaGiac
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July 2020

July 2020

Using PaySuper

I have a client who it appaers tried to sign up to Pay Super last year (June 2019)

 

They never actually proceeded althought the 1c deposit appaers in their bank account

 

When we try to enrol now , it asks for a 6 digit code, but does nbot accept the really old (June 2019) 6 digit code

 

How can this be resolved? Tried calling but the wait time is really long.

 

Thank you

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Komal_S
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Komal_S
Komal_S
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July 2020

July 2020

Re: Using PaySuper

Hi @MariaGiac 


Can you please send us the serial number of the file you applied super for by a Private Message so we can check what the issue is.

Kind regards,
Komal

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