Your withholding payer number must be in the format 00 XXX XXX XXX

[CloudMindAcc]

Hey does anyone know what I am doing wrong? Upgraded file from V19 to ARL. Cant set up Payroll Tax or save get this message. Tried 002346722 - 2346722 - 023464722 nothing works? Even tried 1111111111 to see if I could at least save my changes. Tried leaving blank. I can't save my changes anyway I go.

Also will not allow me to add spaces.

[CloudMindAcc · Accepted solution]

Solution:

WPN's format is: 00nnnnnnnnn

By that it'd be: 00 nnn nnn nnn which is probably why ARL is validating it that way. Pretty sure the same formatting was needed in v19.

If you copy and paste this: 00 111 111 111 it will work. 

[Kangashoovians]

Trying to save my setup in AR and can't because of the same error message. AR wants a 10 digit WPN but the ATO has issued me with an 8 digit number. (They call it a Pay as You earn account number and it's the one we have used for years) Are you saying in your post that one should ignore that ATO-issued number and simply paste the number you've typed "00 111 111 111" ? (NB I cannot find a reference to "WPN" on the ATO site!)

[Gayathri]

Hi @Kangashoovians,

Thank you for the post!

This would mean the WPN cannot be used, I would suggest you contact the ATO to see if you can be issued a WPN# using the same format as mentioned by @CloudMindAcc. 

The WPN format is an ATO dictated format and we're complying with the formatting they have posted for software developers. This is not something we can overrule.

Thank you.