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June 2020
June 2020
hello
cannot change date on an entry...money in bank april, dated as may, can't delete or reverse.
Solved! Go to Solution.
June 2020
June 2020
June 2020
June 2020
Hi @julie3944
I can see from your screenshot that you have Transfer from deposits transactions which indicates that a payment was recorded against an order and then the order was converted to an invoice. A customer deposit is typically posted to a liability account because it's not yet considered business income. When the sales order is converted to an invoice, the deposit is transferred from the liability account to your trade debtors account.
Once that order has been converted to an invoice you can't delete or change the deposit, the invoice will first need to be reversed. This help article has step-by-step instructions on this: Customer deposits
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Tracey
Previously @bungy15
MYOB Community Support
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June 2020
June 2020
thank you Tracey appreciate that info.
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