change date of money to bank

[julie3944]

hello

cannot change date on an entry...money in bank april, dated as may, can't delete or reverse. 

[Tracey_H · Accepted solution]

Hi @julie3944 

I can see from your screenshot that you have Transfer from deposits transactions which indicates that a payment was recorded against an order and then the order was converted to an invoice. A customer deposit is typically posted to a liability account because it's not yet considered business income. When the sales order is converted to an invoice, the deposit is transferred from the liability account to your trade debtors account.

Once that order has been converted to an invoice you can't delete or change the deposit, the invoice will first need to be reversed. This help article has step-by-step instructions on this: Customer deposits 

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

[julie3944]

thank you Tracey appreciate that info.