sick leave accrual figure

[DannyTangney]

Hi,

We have our Workers Compensation payroll item set up as an hourly wages type, but when we try to include it as an exempt item for Sick/Carer's Leave Accrual, we receive the following error message "EntitlementPayrollCategory_ExemptionNotHourlyWages"...

As only hourly payroll items can be selected on the Exempt screen, this looks like a software fault - we're currently using AccountRight 2019.1. Any thoughts would be appreciated.

Regards,
Danny

[Steven_M · Accepted solution]

Hi @DannyTangney 

Try the following steps to correct that message:

1. Go to Payroll>>Payroll Categories>>Entitlements>>Select the required entitlement (i.e. Sick leave)
2. Take note of the calculation basis listed for that entitlement
3. Click the Equals "Hours per pay period" option
4. Click the Equals "Percentage of xxx" option. You will be getting a message when changing that calculation basis, do select Ok.
5. Retype that percentage if necessary
6. Select Ok to close the Payroll category

The above process will reset the entitlement calculation basis for that entitlement which should allow for those changes to that made to that entitlement category and other categories linked to it.

Let us know how you get on and if you require further assistance.

[DannyTangney]

Thanks, for the quick reply, Steven.

This solved the problem, but I had to re-enter all of the Exemptions again (which was no big drama)...

Regards,

Danny