Return/ Credits

kopara
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kopara
Cover User

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Return/ Credits

Hi

 

I need to rise a credit note in a case study am completing  - having difficulties understanding why when I click onto "return Credit" under the "sales registry" is not there? but can see it in the  "All Sales" Sales Register.JPG

 

 

 Return & Credits.JPG

1 REPLY
Ultimate Partner BooksInTheCloud
1,324 Posts
Ultimate Partner
Australia
BooksInTheCloud
Ultimate Partner

1324Posts

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Re: Return/ Credits

Hi @kopara

 

The credit note needs be a negative once you make the credit note a negative it will appear in the Returns and Credits.

 

Here is a support note http://help.myob.com/wiki/display/ar/Customer+returns%2C+credits%2C+and+refunds it is the new AR Live version however same applies to Classic Version you are using.

 

Hope this helps you good luck for your study feel free to post again if you need further helpSmiley Happy

@renae2peas
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