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I need to rise a credit note in a case study am completing - having difficulties understanding why when I click onto "return Credit" under the "sales registry" is not there? but can see it in the "All Sales"
The credit note needs be a negative once you make the credit note a negative it will appear in the Returns and Credits.
Here is a support note http://help.myob.com/wiki/display/ar/Customer+returns%2C+credits%2C+and+refunds it is the new AR Live version however same applies to Classic Version you are using.
Hope this helps you good luck for your study feel free to post again if you need further help