Unable to activate company file

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NMQOC
3 Posts
Cover User
Australia
Cover User

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Unable to activate company file

I am currently using Accountright 2014.2 and tried to open company file today and is asking me to activate company file. Which I did when I first set it up. But unable to do it online. 

 

I only access this company file every month to do books for nonprofit organization 

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MYOB Moderator Steven_M
33,517 Posts
MYOB Moderator
New Zealand
MYOB Moderator

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Re: Unable to activate company file

Hi @NMQOC

 

Welcome to the MYOB Community Forum, I hope you find it a wealth of knowledge


I have made a change to your account which should allow that confirmation of the active company file on your serial number to occur. 

Do let us know how you get on. If you do require further assistance can you indicate if the prompt is asking you to confirm or active the company file.

Kind regards,
Steven

MYOB Community Support

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