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May
May
Hello
I am trying to lodge my BAS online however it is giving me the error message:
"For the next step, we need your ABN.
We’ve detected that you haven’t entered an ABN, or the ABN you entered isn’t valid.
Please enter a valid ABN in the Company Information window or Business Settings page. Once you’ve done that, refresh this page.
(Note that we don’t support TFNs.)"
I read older community post saying you needed to enter a 1 or 2 as the ABN Branch number in the Company Setup section. I have done both and it does not work. My ABN is correct.
May
May
Thank you for your post, I'd like to extend you a warm welcome to the Community Forum, I hope you find it a valuable resource.
In this matter, The error message does not indicate that there's a problem with the business details, so please go to Setup>>Company Information within AccountRight, make sure that the business name and ABN are exact, remove extra spaces if any. I also recommend to double check what your ABN Branch number is on the original GST registration. we've had client with branch number 002 while there's only 1 branch.
Let me know how you go and if you still need further assistance with this. I'm happy to assist you.
If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Cel
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May
May
May I know how you go about the issue? If the issue persists, you can send me a Private Message with further information about your account so that I can investigate further.
We are awaiting your response. I'm happy to assist.
Regards.
Cel
Online Help| Forum Search| my.MYOB| Download Page
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Accept it as a Solution
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