GST SUMMARY REPORT - CASH

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GST SUMMARY REPORT - CASH

Hi,

 

I am trying to run the GST report for 1/7/19 to 30/9/19 but keep coming up with tis report is not available for closed, purged or pre conversion periods.

I can do Aug '19, Sept '19 but not July '19 alone.

Really need to submit my BAS for that quarter.

 

Thank you, Rachel

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Re: GST SUMMARY REPORT - CASH

Hi @rach2 

 

It either sounds like you have created the company file with the conversion month to be August 2019 and thus wouldn't be able to run that report for prior to the conversion month. The other option, which may be more likely, is we need to arrange for a script to be run over the file. So we can best assist are you able to confirm the following information:

 

Where the company file is stored? i.e. online or local
What the LAST FOUR DIGITS of the serial number is? - Setup>>Company Information
What is the company file ID? - Help>>About AccountRight

What is the Conversion Month in the company file? - Setup>>Company Information

To your knowledge, is that Conversion Month that was originally set when creating the file?

Are you able to go to Setup>>Company Information - what is the conversion month listed? To your knowledge, when you set up the company file was that was entered into the New Company File Assistant?

It

 

Kind regards,
Steven

MYOB Community Support

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Experienced User
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Re: GST SUMMARY REPORT - CASH

Thank you for your quick reply.

I managed to run the report if i used the date 2/7/19 instead of 1/1/19, which was fine, we had no transcations on 1/7. Thanks so much

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Re: GST SUMMARY REPORT - CASH

I have this problem to, we have only just converted our file to online and this report was working perfectly be we went to online.

Please fix this problem.

Charmaine

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Re: GST SUMMARY REPORT - CASH

Hi @Charmaine123 

 

Generally, you would get the error message when running the GST Summary [Cash] report relating to the report not being available for closed, purged or pre-conversion periods whether the company file is online or offline. If you are encountering this error when running the report, I would recommend that you review the dates of that report. You would need to ensure that the date falls after the financial year and conversion month (Setup>>Company Information).

 

Should you not be able to run a report for that period, reviewed that information and get that particular error we would need to get the following information:

  • The period you are attempting to run the report for
  • Current financial year - Setup>>Company Information
  • Conversion month - Setup>>Company Information
  • Whether you have used AccountRight Classic (v19 or below) for that company file in the past
  • And to the best of your knowledge is the conversion month you have provided the correct one when you originally set up the company file.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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