GST TAX INFO REC NOT BALANCING

[ro1]

Hi

I'm hoping someone can help please! My GST collected and Paid are not balancing.

The report from Jul - Sept 2022 is out by the BAS amount we paid in July for Apr-Jun 2022, so not worried about that, but I have just run the Tax Info Rec report and I am out.  I have been reading other posts regarding this and I have:

- run the company auditor and checked the  tax code exceptions reports but nothing seems to be allocated incorrectly.

- printed off both GST collected and GST Paid GL account transactions and have reconciled against the GST Ledger

-I have checked the BAS allocation for July - Sept quarter to ensure it was done correctly.

I dont know what else to try. Any suggestions would be much appreciated!

Thanks

[SamaraM]

Hi @ro1 

Sorry to see that no one has replied to you yet. I recommend clearing the browser cache which can resolve some odd behaviour in reports: Clear my cache.

If that does not resolve the error, could you reply with the reports and the last 4 digits of your serial number so I can reproduce the error on my end?

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

[ro1]

Hi Samira

Thanks for responding but I can't seem to send you a private message ?

Thanks

RO

[SamaraM]

Hi @ro1 

If you feel more comfortable sending those over Private Message, you can do that by clicking here. 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.