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April 2022
April 2022
I have an existing MYOB SMSF Data File (no employees) I want on the cloud can I add it to a current Accountright subscription ?
April 2022
April 2022
Hi @cview-again
Each online company file requires a subscription, if you already have an unused subscription on the same serial number that this file is activated under, then you can go ahead and upload the file online. If the subscription is already used for a different file's Live services such as Bank Feeds, Pay Super, STP etc, then you'd need to add a new subscription to upload this file online.
If you are unsure about your subscription situation, please feel free to send me a private message with the following details, I'm happy to check:
- Serial number in the data file, it's under Setup > Company Information
- Is the current AccountRight subscription for this serial number? If not, please provide the associated serial number
- Your full name and email address to log in
You can send the message by mouse over my avatar and choose 'Send a message'.
Kind regards,
Clover
MYOB Community Support
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