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February 2019
February 2019
Trying to lodge the BAS Online via BAS Link but get an error message about the G1 field despite it being correct.
Please advise how I overcome this?
Regards
Paul
Solved! Go to Solution.
March 2019
March 2019
I took a look into this and I can't see a reason why this would fail, normally validating would pass the checks that are set by the ATO.
This would need to be looked at by our team here and from checking your customer account record I can see that this has already been raised by our team who are currently investigating this.
I've made sure to let them know about this post and I trust that they'll be in touch as soon as they have some information for you.
Cheers,
Hayden
MYOB Product Team
Currently Working On:
Supplier Feeds | E-invoicing
In Tray
Previously Worked On:
MYOB Capture App | MYOB Invoices app
MYOB Support (2015-2019)
March 2019
March 2019
Thanks Hayden
This was an interesting exercise:
after several call shunts I phoned the 132 866 Business Line again where a chap cold transferred me to Jane in General Tax Advice !!!!!! but finally somebody who wanted to assist and appeared to understand the issue
at no stage would anybody in that series of calls to the ATO provide me with a number (or transfer me to a 'system area') where I might then be able to forward your technical email so that it would be "tech speak to tech speak"!!!!
Please Close this ticket.
Paul
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