Problem Lodging BAS

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Megan_L
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Problem Lodging BAS

I am receiving this message when trying to access my latest statements. I have uninstalled and reinstalled version 2020.3 and shut down numerous times. This problem has been at going on at least for 2 weeks. 

Please advise how to fix.

 

'We’re having some technical problems and can’t open this activity statement right now. Please try again later.'

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Komal_S
MYOB Moderator
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MYOB Moderator
MYOB Moderator

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Accepted Solution Solved

Re: Problem Lodging BAS

Hi @Megan_L 

 

When you login to your company file, please ensure that in the Sign In window,"Link this User ID to your my.MYOB account" is ticked. Once this is ticked, you should be able to lodge your BAS.

 

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If the issue is still not resolved, send us your serial number by a Private Message so we can investigate further.

Kind regards,
Komal

MYOB Community Support

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