Taxable Payments Annual Report Time out

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Taxable Payments Annual Report Time out

Hi

 

I am getting a time out message when attempting to creat a Taxable Payments Annual Report in my file.  

 

Could you please advise how to extend the time out period?

 

Thanks

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Former Staff
1,144 Posts
Former Staff
Former Staff

1,144Posts

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Re: Taxable Payments Annual Report Time out

Hi @EG1234,

 

Thank you for the post!

 

I am sorry for the inconvenience you are facing on session timeout. You may need assistance from your IT person to complete some of the tasks. I am linking you to one of our posts from the community on AccountRight timeout extender . In this post it covers the steps involved to change in the configuration file.

 

Thank you.

 

Cheers,
Gayathri

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