Taxable Payments Annual Report Time out

[EG1234]

Hi

I am getting a time out message when attempting to creat a Taxable Payments Annual Report in my file.  

Could you please advise how to extend the time out period?

Thanks

[Gayathri · Accepted solution]

Hi @EG1234,

Thank you for the post!

I am sorry for the inconvenience you are facing on session timeout. You may need assistance from your IT person to complete some of the tasks. I am linking you to one of our posts from the community on AccountRight timeout extender . In this post it covers the steps involved to change in the configuration file.

Thank you.