Unable to Lodge BAS online

This thread is now closed to new comments.
Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please start a new post.
Kym__Yeoward
Ultimate Partner
1,690 Posts
Ultimate Partner
Australia
Ultimate Partner

1,690Posts

298Kudos

128Solutions

Re: Unable to Lodge BAS online

I have the same problem wir AR 202.3. I could not find the "link this user ID to you my.myob account" anywhere.

Not in the company file User set-up menu nor in my my.myob account settings.

 

I've checked the Tax Office age in my MyGov account - my un-filled September Quater BAS form is sitting there, awaiting a download,

 

I've previously successfully lodged my BAS online in 2019-20

 

Can someone help me ?

 

Kym Yeoward in outer Darwin (Palmerston)

 

P.S. I held a BAS Agent registration number until late February.

Unfortunately it expired whilst I was in hospital - so I'll shortly re-apply
(not having done BAS Agent. in the meantime).

Tracey_H
12,172 Posts
Former Staff
Former Staff

12,172Posts

0Kudos

1,836Solutions

Re: Unable to Lodge BAS online

@Kym__Yeoward 

 

Hi Kym

 

The option Link this User ID to your my.MYOB account is found in the Sign in window:

 

undefined

 

Please let us know how you go with this.

Cheers,
Tracey
Previously @bungy15

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Kym__Yeoward
Ultimate Partner
1,690 Posts
Ultimate Partner
Australia
Ultimate Partner

1,690Posts

298Kudos

128Solutions

Re: Unable to Lodge BAS online - still don't have this check-box option on my sign-in screen

Thanks for the tip.

 

For my own AccountRight Premier file. I log-in to my my.myob,com account as kyeoward@hotmail.com

 

When I converted my AR v. 19 file to AR Premier online v. 2014.1, I marked my AR Live online log-in as "link this user to,my.myob.com"

 

So now after I've logged-in to my my.myob account, I click on my file link - Kym Yeoward CPA ACIS.

Then the file opens immediately - with no further sign-on needed,

There's no option saying "Link this user id to my my.myob account"

 

Can you help me ?

Kym Yeoward CPA ACIS

Outer Darwin (Palmerston)

Kym__Yeoward
Ultimate Partner
1,690 Posts
Ultimate Partner
Australia
Ultimate Partner

1,690Posts

298Kudos

128Solutions

Re: Unable to Lodge BAS online - still don't have this check-box option on my sign-in screen

P.S. Last night I gave-up on trying to lodge my Sept Qtr BAS online, via AccountRight - and instead lodged it manually, via my My.Gov account.

Tracey_H
12,172 Posts
Former Staff
Former Staff

12,172Posts

0Kudos

1,836Solutions

Re: Unable to Lodge BAS online - still don't have this check-box option on my sign-in screen

@Kym__Yeoward 

 

Hi Kym

 

I've sent you a private message with more information. Please do let me know how you get on.

Cheers,
Tracey
Previously @bungy15

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post