Partner Zone

changing the company file ID

tkshelp
Experienced User
13 Posts
Experienced User
Experienced User

13Posts

1Kudos

0Solutions

Solved: Go to Solution

changing the company file ID

we have two subscriptions with one serial number now.

 

we can not upload the copy of existing online company file but they have the same company file id which is 1. 

 

we need to change the offline or online company file id number from 1 to any number so we can upload the other one.

 

6 REPLIES 6
Sam_R
MYOB Moderator
2,887 Posts
MYOB Moderator
MYOB Moderator

2,887Posts

205Kudos

450Solutions

Re: changing the company file ID

Hi @tkshelp,

 

I'd be happy to assist with this. 

 

Could you please send me a private message with the following details:

  • Serial number
  • Business file name 
  • Your name + email

Kind regards,
Sam

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

tkshelp
Experienced User
13 Posts
Experienced User
Experienced User

13Posts

1Kudos

0Solutions

Re: changing the company file ID

Messaged to you. Thx

tkshelp
Experienced User
13 Posts
Experienced User
Experienced User

13Posts

1Kudos

0Solutions

Re: changing the company file ID

Hi I have messaged to you but no reply . When can i get the answers . thanks

Sam_R
MYOB Moderator
2,887 Posts
MYOB Moderator
MYOB Moderator

2,887Posts

205Kudos

450Solutions

Accepted Solution Solved

Re: changing the company file ID

Hi @tkshelp,

 

Apologies for the delay!

 

I have just replied to you via private message with further steps on changing the CFID.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

 

Kind regards,
Sam

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

KimS
Contributing Cover User
9 Posts
Contributing Cover User
Australia
Contributing Cover User

9Posts

0Kudos

0Solutions

Re: changing the company file ID

Hi @Sam_R 

 

We are having the same (or a similar) issue.  Are you able to please assist?

 

Thanks

 

Sam_R
MYOB Moderator
2,887 Posts
MYOB Moderator
MYOB Moderator

2,887Posts

205Kudos

450Solutions

Re: changing the company file ID

Hi @KimS,

 

Thanks for reaching out. 

 

Please find my response to your private message in your inbox. 

Kind regards,
Sam

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post