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November 2022
November 2022
Hi
I am getting the below error. I have triple checked my ABN and have Branch code as 1 as it is my only business. The business name is exact. Am stumped please help
"For the next step, we need your ABN.
We’ve detected that you haven’t entered an ABN, or the ABN you entered isn’t valid.
Please enter a valid ABN in the Company Information window or Business Settings page. Once you’ve done that, refresh this page.
(Note that we don’t support TFNs.)?
November 2022
November 2022
Hi @Jana
Thank you for the information.
The error message does indicate that there's problem with the business details, so please do go to Setup > Company Information within AccountRight, make sure that the business name and ABN are exact, remove any extra spaces if any. I'd also suggest double checking what your ABN Branch number is on the original GST registration letter, we've had client with branch number of 002 while there's only 1 branch.
Please feel free to let us know how you go.
Kind regards,
Clover
MYOB Community Support
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