Thank you for visiting our Partner Zone. This area is an exclusive space for MYOB Partners. Find out how to Partner with MYOB.
September 2021
September 2021
Can i please have some help with our system? I am unable to print receipts for payment i have just put through.
Last four digits of our serial number is 5012 and company file ID is 1.
Solved! Go to Solution.
September 2021
September 2021
Hi @Jodywallace
Welcome to the Community Forum!
We have run some scripts on our end to fix this issue. Can you please log out of the file, log back in and check if you're now able to print the receipts.
Kind regards,
Komal
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
Did my answer help?
Mark it as a SolutionHelpful? Leave a to tell others
September 2021
September 2021
Hi Komal
Thanks for the prompt help, all is working now
October 2021
October 2021
Hi,
I am unable to print receipts for some sales payments.
Also, I am still unable to print cheques from pay liabilities at the end of the month.
Can you please assist?
Cheers,
Storm.
October 2021
October 2021
Hi @StormB
We can run the scripts to fix the receipt printing issue, please send me your serial number and company file name by Private Message, and I'll arrange that.
Regarding your query of not being able to print cheques from the Pay Liabilities window, this is something that our teams are aware of and working on finding a permanent fix. In the meanwhile, enter the transaction as a purchase, make a payment, then print the cheque.
Kind regards,
Komal
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
Did my answer help?
Mark it as a SolutionHelpful? Leave a to tell others
October 2021
October 2021
Hi
I'm also having the same issue. I can't print receipts. How do I pm you.
October 2021
October 2021
Please try now and you should be able to send me a message.
Kind regards,
Komal
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
Did my answer help?
Mark it as a SolutionHelpful? Leave a to tell others
41
|
2553
|
|||
5
|
320
|
|||
4
|
586
|
|||
31
|
1366
|
|||
9
|
509
|