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August 2022
August 2022
I am trying to delete over 200 old job codes in an accountright file so the file can be converted to another software platform. For many dating back to 2011 I cannot delete the job code as "the job has linked transactions to it". Any idea how to override this. There have been some job codes where there was a warning that the code was allocation to a transaction but it still allowed me to delete the job code. Obviously linking is different to coding with a job code. Just inactiving the code is not enough to allow conversion to another software. It is so time consuming going into each job code to see if I can delete it. Any suggestions welcome. Thank you
September 2022
September 2022
Hi @MooCow
Thank you for your post. When updating a lot of data in bulk it takes a lot of processing power to get through all the information and it can cause the software to time out.
As a workaround you could try updating it in smaller batches, for example just deleting 20 or 30 at a time. If that doesn't work you can also try to take a backup then restore it offline, attempt to make the changes offline, then upload it back online.
If you are still not able to delete the jobs, could you please take a screenshot of the error message you receive along with the last 4 digits of your serial number in your reply?
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
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